[Educationforall] Fitness Manager Operations

[margieorteg at aol.com]

MARGARITA C. ORTEGA
4457 ½ Euclid Ave.
San Diego, Ca. 92115
(619) 229-1352
ortegamargaritac at gmail.com

FITNESS MANAGER OPERATIONS

Talented and resourceful professional with both customer service nd 
leadership experience.  Committed to seeking opportunities to advance 
knowledge of the customer service field.  Excel in teamwork and 
organizational capabilities.  Self motivated, bilingual, highly 
ethical, and detail oriented.

Dial America, Telemarketing Sales Representative
San Diego, Ca 12/2010- Present

Out Bound Calls and Sales for U.S. Bank
Out Bound Calls and Sales for Bank of America
Our Bound Calls for Special Olympics
Customer Service
Translate as needed - Spanish

Ray & Joan Kroc Center/Salvation Army – Fitness Attendant
San Diego, Ca. 11/2007-11/2010
 											
Taught new members fundamental usage and safety of fitness center 
equipment.
Gave tours and translated for new & potential members.
Assisted with event setting up events and maintenance of fitness 
center.
Answered phone calls, data entry month end logs.
Served as membership commander for fundraiser.
Point of Sales Representative
Followed up on Data Entry and kept up with Maintenance of Fitness Center

Dixieline Lumber – Hardware Coordinator
 San Diego, Ca. 09/2003-04/2009												
Wrote & monitored special orders for customers.
Monitored all returns and followed up on credits.
Input all stock orders and all packing slips with purchase orders.
Heavy filing as well as telephone calls.
Prepared month end reports and kept value added log for each month,and 
inventory support..

San Diego Youth Community Service Center – Case Manager
San Diego, Ca. 09/2001-04/2002

Completed three hour intake processes with families.
Wrote short and long term plans and goals and execute all plans.
Conducted individual and family meetings.
Monitored all medications and placed families with resources and 
transport
Trans late as needed.

San Diego County Office of Education – Parent Liaison
San Diego, Ca. 12/2000-06/2001

Prepared and conducted public presentations on California High School 
Exit Exam.
Wrote monthly articles for the P.T.A. Newsletter.
Conducted public and face to face meeting with parents about school 
policies.
Organized volunteers for public events.
Complied data base of all parent liaisons in 42 districts.

Education:

01/2009-Present	Part time student at San Diego City College
→  Credits earned to date:  42

06/1994		San Diego Community College Mid City
→  Clerk Typist/Receptionist – Certificate received

09/2001		STRIVE San Diego
→  Job readiness Training Program, certificate received

06/1979		Montgomery High School – Diploma	
→  General education

07/1979		Inducted in National Tang Soo Do Association
→  Martial Arts Instructor, and black belt certification received


Volunteer Service:

09/1990-06/2006	San Diego Unified School District
06/2010-Present	P.A.W.S. Of San Diego

Skills:

I am able to perform Word processing and Word perfect documents.  I 
have been tested in records management.  Highly dependable, efficient, 
open minded, and flexible.  Ten key 126 strokes and I can also type 40 
words per minute.  I am responsive to the needs of the public, and CPR 
certified. Over 20 years experience in Customer Service/Sales.






References and Letters of Recommendation Available Upon Request