[HacktionLab] CRM systems for a charity

[ekes]

On 11/11/16 12:22, U wrote:
> I'm doing some work for a UK charity who are looking at migrating to a new CRM 
> system. They're looking at Icaris (http://icaris.co.uk/) or Harlequin 
>   (http://www.harlequinsoftware.co.uk/software/crm/).
> 
> I wondered if anyone here had any experience of using either of these systems, 
> working with those companies?
> 
> Any suggestions on a relatively lightweight CRM that you might recommend for 
> managing a few thousand contacts would also be appreciated.

For something straightforward, but tailored to Charity/NGO, I can't see
any reason not to use CiviCRM.

For more complicated, brain hurting, functionality... then I understand
why people go for SaaS (Salesforce), or M$ (Dynamics), but for
straightforward contact, campaign, donation blah management Civi does do
it (and the code isn't completely horrid any more).

ekes