[HacktionLab] CRM systems for a charity

ekes ekes at aktivix.org
Fri Nov 11 11:53:39 UTC 2016

On 11/11/16 12:48, U wrote:
> Thanks for the suggestion, it does look decent. The organisation here is not on 
> open source systems, in fact it is quite rooted in .net / windows and sql servers.
> The other thing is they're looking for something UK based with a solid 
> infrastructure of support behind it. Already ruled out Salesforce and Dynamics.

There are quite some organisation that do CiviCRM hosted. I've not used
any so can't vouch for them. Well I know of an instance hosted by
GreenNet, but...

anyone in the West had experience of
https://www.circle-interactive.co.uk/ they're listed and
talk-the-right-talk for 'solid infrastructure and support'.

> On Fri, Nov 11, 2016 at 11:29 AM, ekes <ekes at aktivix.org 
> <mailto:ekes at aktivix.org>> wrote:
>     On 11/11/16 12:22, U wrote:
>     > I'm doing some work for a UK charity who are looking at migrating to a new CRM
>     > system. They're looking at Icaris (http://icaris.co.uk/) or Harlequin
>     >   (http://www.harlequinsoftware.co.uk/software/crm/
>     <http://www.harlequinsoftware.co.uk/software/crm/>).
>     >
>     > I wondered if anyone here had any experience of using either of these systems,
>     > working with those companies?
>     >
>     > Any suggestions on a relatively lightweight CRM that you might recommend for
>     > managing a few thousand contacts would also be appreciated.
>     For something straightforward, but tailored to Charity/NGO, I can't see
>     any reason not to use CiviCRM.
>     For more complicated, brain hurting, functionality... then I understand
>     why people go for SaaS (Salesforce), or M$ (Dynamics), but for
>     straightforward contact, campaign, donation blah management Civi does do
>     it (and the code isn't completely horrid any more).
>     ekes
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